My contacts aren't showing on my WaffleUpdated 2 days ago
Work through these in order: 1) Check you're on the latest version of the Waffle Hub app - open the App Store on iPhone or Google Play on Android, search for Waffle Hub, and tap Update if it's offered. Depending on your phone's settings, apps don't always update on their own. 2) Check your Waffle is online in the Waffle Hub app. Contacts can't be added, changed or removed while it's offline, so if it's offline, get it back online first. 3) Check your plan. The Free plan includes 1 approved contact, so only one will show. Upgrade to Plus+ for unlimited contacts - see https://www.wafflekids.com.au/pages/plans. 4) Check each contact is assigned to this Waffle. Contacts are saved to your account, and each one needs to be assigned to the device in the Waffle Hub app. 5) Unassign the contact, then assign it again. If contacts still don't appear on your Waffle after that, email [email protected] or chat with the Waffle Support team and we'll arrange an exchange.