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Calling & Numbers
Making and receiving calls, who can call, phone numbers and international calling.
How do I make a call on Waffle?
Find the approved contact and press to call.
How will my kid know someone's calling?
Your child will hear the Waffle ring.
Can I send text messages?
Nope - Waffle is voice only.
Can multiple people join one call?
Not at the moment - calls are one-on-one.
Can I see who my child has been talking to?
Yes - you can view your child's activity in the Waffle Hub app.
Can my child call anyone?
Only people you approve.
Can strangers call my child?
No.
Can Waffle call regular phones and landlines?
Yes.
Can Waffle call a Tin Can, Ooma or other home phone?
Yes.
Is Waffle compatible with our existing home phone setup?
Waffle works alongside whatever you already have.
Does every plan come with a number?
Yes - every plan comes with a number.
Does Waffle Go have a phone number?
Yes - Go Plus+ comes with its own number, but only approved contacts can call in.
Can I use my own carrier or SIM?
No - Waffle provides the number and manages the built-in eSIM, which keeps things secure and simple.
Can my child call grandparents overseas?
Yes - on Waffle Plus+, calling is number to number, so your child can call an approved international phone number.
Which countries can I call internationally?
On Waffle Plus+, your child can call approved contacts in these countries (up to 120 minutes a month): Argentina, Australia, Austria, Belgium, Belize,
How do I choose where my child's number is from?
When you enter your address at setup, your state is assigned automatically and locked in.
Can I pick a number from a different state?
No - your state comes from the address you enter at setup and is locked to that.
Why does a local number matter?
A local number means your child's Waffle looks familiar to the people who matter - grandparents, friends, neighbours.
How do I pick my child's number?
It's part of setup: 1) Enter your address - your state is assigned automatically and locked in.
What if my city isn't available?
If the exact city you want isn't available, we'll offer the closest option within your state.